On November 21st, the SDB Group (software for quality healthcare and childcare) organized a customer day. I was asked to lead no fewer than five half-hour juggling workshops. After a brief introduction in which I juggled three balls while simultaneously telling a story about the challenges people face in their work, and a few interactive exercises that were met with plenty of laughter, we raced through the workshop. Lots of laughter, and we still managed to connect the dots to their daily work. At the end of the day, tired but very satisfied.
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